Terms of Service

Welcome to ClaiMed Solutions. By accessing this website or engaging our services, you agree to the following Terms of Service.

1. About ClaiMed Solutions
ClaiMed Solutions is a Healthcare Revenue Infrastructure Company providing billing, revenue cycle management, and operational support services to healthcare providers.

2. Use of This Website
By using this website, you agree:
Not to misuse or attempt to disrupt the site
Not to access restricted systems without authorization
Not to copy or reproduce content without permission
All content is the property of ClaiMed Solutions.

3. Services Overview
Our services may include:
Medical billing and claims management
Denial resolution and A/R follow-up
Payment posting and reconciliation
Revenue cycle consulting and optimization
Specific services and pricing are defined in a separate written agreement.

4. No Guarantee of Results
We apply proven revenue cycle strategies and systems. However:
Results vary based on documentation, payer behavior, and patient eligibility
We do not guarantee specific revenue increases or collection outcomes

5. Client Responsibilities
Clients are responsible for:
Providing accurate and timely data
Maintaining proper documentation
Ensuring compliance with healthcare regulations
Delays or inaccuracies may impact results.

6. Fees and Payments
All fees are outlined in your service agreement.
Payments are due according to agreed terms
Late balances may accrue interest at 6% annually or the maximum allowed by law
Services may be paused for non-payment

7. Third-Party Platforms
Clients may be responsible for third-party systems such as:
Practice management or EHR platforms (e.g., AdvancedMD)
Clearinghouses and payer systems
ClaiMed Solutions is not responsible for outages or limitations of third-party systems.

8. HIPAA and Data Security
We maintain safeguards to protect Protected Health Information (PHI) in accordance with HIPAA.
A Business Associate Agreement (BAA) is provided where required
Access is restricted to authorized personnel and approved subcontractors

9. Confidentiality
We protect all client and patient data and do not disclose information except as required to perform services or by law.

10. Limitation of Liability
To the fullest extent permitted by law:
ClaiMed Solutions is not liable for indirect or consequential damages
Liability is limited to fees paid for services

11. Service Termination
Either party may terminate services per the terms of the service agreement.
Outstanding balances remain due upon termination.

12. Governing Law
These terms are governed by the laws of the State of Texas.

13. Updates to These Terms
We may update these Terms at any time. Continued use of our website or services constitutes acceptance of any changes.

14. Contact
ClaiMed Solutions
info@claimedsolutions.com
5900 Balcones Dr. #18440
Austin, TX 78731

15. SMS Messaging Terms & Conditions
By providing your phone number and opting in to receive SMS communications from ClaiMed Solutions, you agree to the following:
You may cancel the SMS service at any time by replying “STOP” to any message. Upon sending “STOP,” you will receive a confirmation
message, and you will no longer receive SMS messages from us unless you opt in again.
If you need assistance, reply “HELP” to any message or contact us at support@claimedsolutions.com.
Message frequency may vary and may include appointment reminders, confirmations, and service-related communications.
Message and data rates may apply for messages sent to you from us and to us from you. Please contact your wireless provider for details
regarding your messaging or data plan.
Carriers are not liable for delayed or undelivered messages.
For information on how we collect and use your data, please review our Privacy Policy:
https://stage.claimedsolutions.com/privacy-policy